Policy General Features

When does policy coverage begin? When does policy coverage come into effect?

For policy coverage to begin, the full insurance premium, or the down payment (first installment) if payment in installments has been agreed upon, must be paid immediately upon policy issuance and at the latest upon delivery of the policy. Unless otherwise agreed, if the premium or down payment is not paid, even if the policy has been delivered, policy coverage will not commence due to the insurer’s liability.

When does policy coverage begin and end?

Unless otherwise agreed, insurance coverage begins and ends at 12:00 noon Turkish time on the dates specified in the policy.

Can policy coverage be tied to specific location or person’s use?

The insurance policy can be structured to cover damages occurring when the insured vehicle is used on specific days, under certain distances, or by specific individuals, and similar situations. In these policies, the content of the coverage is written on the policy in letters of at least 14-point font.

I want to change my installment policy to a cash policy. What should I do?

If you contact our customer service center, your current policy will be canceled, a refund will be issued, and a new policy will be issued in its place.

What should be done to prevent the cancellation of the YK plated Traffic and Comprehensive Insurance policies issued for “0” (zero) kilometer vehicles whose registration has not yet been created, within 1 month?

“Your compulsory motor vehicle liability (traffic) insurance policy issued with a YK plate will be canceled from the start date unless the plate is changed to the actual plate of the vehicle within 1 month from the policy start date. If more than 1 month has passed since the policy start date, it will be canceled from the start date.” To prevent the cancellation of Comprehensive and Traffic insurance policies, it is sufficient to update the information by calling customer service within 1 month from the policy start date.

The information mentioned above is valid for all insurance companies.