Within the scope of the Motor Vehicle Insurance policy, compensation for material damages caused to third parties due to the use of the vehicle is covered. The documents listed below are standard, but additional documents may be requested depending on the nature of the damage.

Required Documents

General terms and conditions require the following documents:

Certified copy of the traffic accident report (accident report) or Tramer Accident Report (KTT)

Bank account information (IBAN) of the claimant

If deemed necessary for the payment of damage compensation, the following information and documents may also be requested:

Photocopy of the damaged vehicle’s registration certificate

Official document showing ownership in case of non-vehicle material damage

Photographs of the damage

Turkish Republic Identity Number / Tax Certificate of the victim

If the damage is being handled by a representative; a copy of the power of attorney, the representative’s IBAN information and Turkish Republic Identity Number

If the license plate number is not specified in the policy; Photocopy of the insured vehicle’s registration certificate

For damages exceeding 20,000 TL subject to MASAK Regulations, the following additional documents may also be requested:

For individuals:

Photocopy of national identity card or photocopy of driver’s license with Turkish Republic identity number (including the person’s residential address, telephone information, and signature)

For legal entities:

Trade registry gazette

Signature circular

Tax registration certificate

Certificate of activity

Photocopy of the national identity card(s) of the authorized signatory(ies) (including the person’s residential address, telephone information, and signature)

Claim for Diminution in Value

Following an accident, a claim can be made for compensation for the decrease in the market value of the vehicle due to damage. The documents listed below are standard, but additional documents may be requested depending on the nature of the damage.

Required Documents

If the traffic/comprehensive insurance claim file has been opened by us,

Only the following documents are required for the payment of the Diminution in Value compensation:

Deminution in Value claim statement

If the traffic accident claim file has not been opened by us,

Required documents according to general conditions:

Certified copy of the traffic accident report (accident report) or Tramer Accident Report (KTT)

Bank account information (IBAN) of the claimant

The following information and documents may also be requested if deemed necessary for the payment of the Diminution in Value compensation:

Deminution in Value claim statement

Copy of the Damage Expert Report (Copy of the repair invoice if the repair was done without an expert)

Photocopy of the damaged vehicle’s registration certificate

Photographs of the damage

Turkish Republic Identity Number / Tax Certificate of the victim

If the damage is being handled by a representative; copy of the power of attorney, representative’s IBAN information and Turkish Republic Identity Number Identity Number

If the license plate number is not specified in the policy; a photocopy of the insured vehicle’s registration certificate.

For damages exceeding 20,000 TL subject to the MASAK Regulation, the following additional documents may also be requested:

For individuals:

Photocopy of national identity card or photocopy of driver’s license with Turkish Republic identity number (including the person’s residential address, telephone information, and signature)

For legal entities:

Trade registry gazette

Signature circular

Tax certificate

Certificate of activity

Photocopy of the national identity card(s) of the authorized signatory(ies) (including the person’s residential address, telephone information, and signature)

In Accidents Resulting in Permanent Disability and Death

This covers compensation for bodily injuries (death or permanent disability) caused to third parties due to the use of the vehicle, within the framework of the traffic insurance policy. The documents listed below are standard, but additional documents/information may be requested depending on the nature of the damage.

Required Documents in Case of Permanent Disability

Generally required documents include:

A medical board report prepared in accordance with the Regulation on Disability Criteria, Classification, and Medical Board Reports to be Issued to Disabled Persons, published in the Official Gazette dated 30/3/2013 and numbered 28603.

For eligible individuals: Turkish Republic Identity Number

Accident report

Wage slip for the last 3 months belonging to the victim

Bank account information of the eligible person

The following information and documents may also be requested if deemed necessary for the payment of compensation:

Claim Document

Copies of vehicle registration certificates of the vehicles involved in the accident

Alcohol reports and photocopies of driver’s licenses (if any)

Detailed population registration record

Forensic report and epicrisis reports issued by the first healthcare facility the injured party visited after the accident, containing the initial examination findings

For compensation exceeding 20,000 TL subject to the MASAK Regulation, the following documents may also be requested:

For individuals:

Photocopy of national identity card or photocopy of driver’s license with Turkish Republic identity number (including the person’s address, telephone information, and signature)

Documents Required in Case of Death

Required documents according to general conditions:

Accident report

Inheritance certificate

Current detailed population registration record

Wage slip for the last 3 months for the victim

Bank account information of the beneficiary

If deemed necessary for the payment of compensation, the following information and documents may also be requested:

Request form

Photocopies of vehicle registration documents involved in the accident

If available, driver’s alcohol reports and photocopies of driver’s licenses

Death examination & autopsy report

Burial permit

For compensation claims exceeding 20,000 TL subject to MASAK Regulations, the following additional documents may also be requested;

For individuals;

Photocopy of national identity card or photocopy of driver’s license showing Turkish Republic identity number (including the person’s residential address, telephone information and signature)